Carlion Locksmiths - Privacy Policy

At Carlion Locksmith, we are committed to protecting your privacy and being transparent about how we handle your information. This policy outlines how we collect and use your data when you use our services or visit our website.

1. Information We Collect

We only collect the information necessary to provide our locksmith services. This includes:

• Contact details (Name, phone number, and email address).
• Service address (Where the work is being carried out).

2. How We Use Your Information

Your information is used strictly for:

• Responding to your enquiries and providing quotes.
• Attending your property to carry out requested repairs or installations.
• Sending invoices and processing payments.

3. Data Sharing

We are a local, independent business. We do not sell, trade, or share your personal data with third parties for marketing purposes. Your details are only shared if required by law or to process your payment (e.g., via our secure card payment provider).

4. Data Security

We take the security of your data seriously. Whether your information is stored digitally or on paper (such as an invoice), we ensure it is kept secure and accessed only when necessary for business operations.

5. Your Rights

You have the right to ask what information we hold about you or to request that we delete your personal data. To do so, simply contact us at info@carlion-locksmiths.co.uk.

6. Cookies

Our website uses basic cookies to improve your browsing experience and help us understand how visitors use our site. You can adjust your browser settings to refuse cookies if you prefer.